Customer Support

1. Returns and Exchanges

Every item in our store is made to order and made just for you. Because of this:

• If your item arrives damaged, misprinted, and/or defective, we’ve got you covered! Message support@thinkjoystudio.com within 30 days of delivery with clear photos of the issue and we’ll send a free replacement- no return needed.
• We cannot accept returns or exchanges for wrong size or change of mind. Please check the sizing chart in the listing before ordering.
• If your order tracking shows the package was lost in transit, contact us and we will make it right!

2. Apparel Sizing

Every apparel item comes with a size chart accurate to that specific product, to ensure accurate info for customers. Size charts provided are inclusive of all available sizes in stock for that item. If you need an item that doesn’t list the size you need, feel free to contact support and let’s make it happen for you!

Using the Size Chart – Shirts: First, grab a shirt you already love. Lay it flat & measure the chest from armpit to armpit, and the length from the top of the shoulder to the hem. Finally, match those numbers to the chart provided.

3. Works of Art

All available artwork is exclusively made by human artists. Thank you for your patronage! Artwork made by an additional artist is explicitly credited, such as for limited collaboration events. All else is made by the artist & creator of Think Joy Studio (that’s me)!

If you are looking to get custom artwork and/or apparel made, please reach out directly with your inquiry to lm@thinkjoystudio.com – excited to work with you!

Other questions?

Please, do not hesitate to reach out for support! You can directly reach out via email: support@thinkjoystudio.com